This course will enumerate the details of the Front office department of a hotel . This course will give insight as to why the front office is of prime importance in view of the basic nature of business of a hotel and why it is termed as the �nerve centre� of a hotel. This course is specially developed for aspirants who wish to make a career in the Hospitality industry, specially as front-office personnel.
|SR. No.||CHAPTER||TEXT PAGES||PHOTOS||QUESTIONS|
|1||Evolution of Hospitality||6||12||5|
|3||Role of Front Office||5||10||6|
|4||Front Office Staff||10||18||7|
|6||Bell Desk / Concierge Services||5||10||6|
|7||Room Types & Bedding||5||10||8|
|13||Front Office Reports||5||6||6|