Understanding Travel Agency Management
Travel Agent does not own an airline, hotel or a car rental organization, but agent still provides various services under one roof to the individual as well as corporate clients. How travel agencies work across the globe, what are their revenue models, how agents survive in competitive environment etc. is explained in this course in detail. This is an ideal course for those who aspire to be a Travel Agent or work for agencies.
| SR NO: | CHAPTER | TEXT PAGES | PHOTOS | QUESTIONS |
| 0 | INTRODUCTION | 2 | 3 | 0 |
| 1 | OPERATION OF TRAVEL AGENCY | 7 | 12 | 6 |
| 2 | INCOME GENERATING ACTIVITIES | 3 | 5 | 7 |
| 3 | RESERVATIONS / BOOKINGS | 7 | 10 | 5 |
| 4 | PASSPORT & VISA DEPARTMENT | 6 | 6 | 5 |
| 5 | TRAVEL INSURANCE | 5 | 6 | 5 |
| 6 | MONEY CHANGING | 2 | 2 | 0 |
| 7 | AIRLINE / AGENCY REPORTING | 4 | 4 | 4 |
| 8 | TRAVEL ACCOUNTANCY | 7 | 13 | 5 |
| 9 | CRM | 5 | 10 | 5 |
| 10 | HR IN TRAVEL AGENCY | 3 | 4 | 2 |
| Total | 11 | 51 | 75 | 44 |
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